Nokosazu Support

Write to us

contact@julienjametdev.fr. Tell us your iPhone model, its iOS version and what happened: that is what lets us reply quickly. Don't send your recordings unless we ask you to.

Nokosazu is developed by Julien Jamet, sole proprietor. Address and SIRET number: legal notice (in French).

Recover a purchase

On a new iPhone or after reinstalling the app, your subscription or lifetime purchase comes back with the same Apple Account. If it doesn't appear, tap "Restore purchase" in the app's settings.

Manage or cancel your subscription

Your subscription is managed in your iPhone's Settings: tap your name, then "Subscriptions". Or open your subscriptions page directly. Cancel at least 24 hours before the end of the period so that it doesn't renew.

Request a refund

Payments go through Apple, which also handles refunds: reportaproblem.apple.com.

Use a code

If you were given a code, tap "Redeem code" in the app's settings.

What you need to use Nokosazu

• An iPhone 12 or later, with iOS 26.
• For the first summary, the AI that writes it downloads to your iPhone (3.1 GB): plan for Wi-Fi and storage space.
• Some languages also need a download the first time.

Your data

Your recordings and their text stay on your iPhone: we don't receive them. To erase everything, tap "Delete my data" in the app's settings, or delete the app. The details: privacy policy.